"Dear Mike:  I just wanted to let you know that it has been an absolute pleasure working with you and the team from Roll-A-Cover.  Your Roof Cover product, coupled with our hotel's unique landscaping and design, has made our Private Roof Club and Landscaped Garden the 'WOW' factor of the Gramercy Park Hotel.  And we are able to utilize the space, year 'round in the middle of New York City.  Fantastic! Thank you for being there for us when we need you!"